Terms of Use

Welcome to our website! As a wholesaler specialising in vintage and second-hand clothing, we are passionate about sharing our expertise, enthusiasm, and the culture of vintage fashion.

These Terms of Use (the “Terms”) explain how our website operates, with transparency and clarity in mind.

Please read them carefully: they are designed to protect our visitors, our professional clients, and our Company alike.

Thank you for your trust, and enjoy your visit!

1. Purpose

These Terms set out the conditions under which Les Chiffonniers d’Eureka Fripe, a French SAS with a share capital of €1,000,000.00, whose registered office is 159 route de Paris, 76920 Amfreville-la-Mi-Voie, France, registered with the Rouen Trade and Companies Register (RCS) under No. 321 525 156 00113 (the “Company”), makes available to users (the “User”) its website https://www.eureka-fripe.com/ (the “Website”).

The Website aims to present the Company’s activity as a wholesaler of vintage and second-hand clothing, its related services (including the “Handpick” offer), and to promote vintage culture and the world of circular fashion.

To this end, the Website provides educational and informative content in various forms, such as blog articles, quizzes, product sheets, or any other editorial content deemed relevant by the Company.

2. Acceptance and enforceability

Access to and use of the Website imply full and unconditional acceptance of these Terms by the User. The Company reserves the right to amend the Terms at any time and update them on the dedicated page.

Users are encouraged to check this page regularly to stay informed of any updates.

Any contrary condition set by the User shall be unenforceable against the Company unless expressly accepted in writing.

3. Website access and technical requirements

Access to the Website is free and open to any User with an Internet connection.

All costs related to such access (hardware, software, connection, etc.) remain the User’s responsibility.

Before using the Website, the User must ensure they have:

• a device in good working order and free from viruses,
• a technical configuration allowing secure access to the Website,
• an up-to-date browser.

The Website is available in several languages. In case of contradiction between translated versions, only the French version shall prevail.

4. Target audience

The Company’s services are strictly reserved for professionals (individuals or legal entities with a SIRET/SIREN number, an intra-community VAT number, or an equivalent abroad).

No sales to private individuals are carried out by the Company, whether via the Website, by mail, by telephone, or directly at the warehouse.

5. Information displayed on the Website

The product sheets, prices, visuals, and characteristics displayed on the Website are provided for information purposes only and are non-contractual.

Photographs and illustrations are indicative and cannot guarantee perfect similarity with the products available in stock.

The Company reserves the right to modify or remove any information without prior notice.

Commercial terms (prices, quantities, quality, availability) are set only by quotation, direct communication (telephone or e-mail), or in-person purchase at the warehouse.

The Company strives to ensure the accuracy of the information published but cannot be held responsible for any errors, omissions, or outdated information.

Users are invited to report any error or omission via: contact@eureka-fripe.com. The Company will verify and update information where necessary.

6. Second-hand products and grading system

• Grade A: very good quality, little or unworn items, no major defects, ready for resale,
• Grade B: items showing signs of wear or minor defects, sometimes requiring repair,
• Grade C (if applicable): items intended for recycling or requiring significant reconditioning.

The User acknowledges that the nature of second-hand products implies variations in style, size, condition, and quality.

7. “Eureka Pick Vintage” offer

The Company offers a specific service called “Eureka Pick Vintage,” its personalised vintage clothing selection service (“handpick”).

This offer enables professionals to compose their lots by the piece or in small volumes (10–25 kg), directly at the warehouse located in Amfreville-la-Mi-Voie.

This offer is subject to availability and is accessible by appointment only.

8. Access to the warehouse

Visits to the warehouse are reserved for professionals, by prior appointment, and subject to compliance with current safety regulations. The Company reserves the right to deny access to any person who does not meet these conditions.

9. Orders and purchases

The Website does not include any online sales functionality.

Orders can be placed:

• by phone,
• by e-mail,
• or directly on-site at the warehouse.

The contact form available on the Website is solely intended for sending information or quotation requests.

10. Blog, quizzes, and educational content

The Website provides blog articles, quizzes, and broader educational and cultural content to promote vintage culture and circular fashion.

This content is provided for informational and educational purposes only. It is not intended to constitute professional, commercial, legal, or financial advice and shall not engage the Company’s liability regarding how the User applies it.

11. AI-generated or AI-assisted content

For transparency purposes, Users are informed that certain content on the Website (texts, visuals, illustrations) may be written, generated, or enhanced using artificial intelligence technologies (large language models – LLMs, image generators).

These tools are used by the Company in a limited and supervised manner, in order to:

• highlight products (visual or descriptive presentations),
• illustrate the Company’s expertise, identity, and creative universe,
• promote vintage culture and raise awareness about circular fashion,
• provide context, inspiration, and education (articles, quizzes, informative sheets, etc.).

The Company systematically ensures human review, validation, and adaptation before publication. Publications are never automated.

However, the User is informed that the Company cannot be held responsible for potential errors, approximations, or inaccuracies arising from the use of these technological tools.

12. User obligations

The User agrees to use the Website in compliance with these Terms and with applicable laws. In particular, the User is prohibited from:

• using the Website for illegal purposes or contrary to public order,
• intentionally introducing viruses or harmful programs,
• infringing upon the Company’s intellectual property rights,
• defaming or disparaging the Company, its products, or services,
• publishing or transmitting any content that is abusive, defamatory, racist, sexist, xenophobic, homophobic, or otherwise harmful to others’ rights.

The Company reserves the right to restrict or suspend access to the Website for any User who fails to comply with these Terms and, where appropriate, to take legal action.

13. External links and partnerships

The Website may contain links redirecting to third-party or partner websites. The User acknowledges that any offer proposed by a Partner is independent of the Company. The Company shall not be held liable for the content, operation, or commercial terms offered by such third parties.

14. Customer service

For any request for information, clarification, or complaint:

• e-mail: contact@eureka-fripe.com
• phone: +33 (0)2 35 07 86 80
• mail: Les Chiffonniers d’Eureka Fripe, 159 route de Paris, 76920 Amfreville-la-Mi-Voie

Opening hours: Monday to Thursday, 9:00 a.m. to 1:00 p.m. and 2:00 p.m. to 6:00 p.m.; Friday, 9:00 a.m. to 1:30 p.m.

All requests will be processed within a reasonable time frame, depending on their nature and complexity.

15. Liability

The Company shall not be held liable for:

• direct or indirect damages related to the use of or inability to access the Website,
• errors, omissions, or outdated information appearing on the Website,
• the content of third-party websites accessible through hyperlinks,
• temporary interruptions due to maintenance, updates, or network failures.

16. Force majeure

The Company’s liability shall not be engaged in cases of non-performance or improper performance of its obligations due to an event of force majeure as defined in Article 1218 of the French Civil Code (strikes, power outages, Internet failures, natural disasters, pandemics, etc.).

17. Intellectual property

All elements of the Website (texts, images, logos, design, structure, trademarks, etc.) are protected by intellectual property law and remain the exclusive property of the Company. Any reproduction, representation, or distribution, even partial, is prohibited without the Company’s prior written authorisation.

18. Personal data and cookies

Use of the Website involves the collection and processing of personal data through contact forms and the use of cookies.

These cookies include:

• technical cookies required for the proper functioning of the Website;
• internal analytics cookies (Matomo, self-hosted in France), configured to be fully anonymised and exempt from consent in accordance with CNIL recommendations;
• and, subject to the User’s explicit consent, Google Ads marketing cookies used to measure advertising conversions and optimise media investments.

These processing activities are governed by the Privacy Policy and the Cookie Policy available on the Website.

Users are invited to consult these documents for details regarding data collection, processing and the exercise of their rights.

The Company acts diligently and in good faith to ensure compliance with applicable regulations and the recommendations of supervisory authorities (including the CNIL).

The Website uses the Google Consent Mode v2 in “basic” configuration, fully managed through Borlabs Cookie.

This means that no cookies or tracking signals are sent to Google before explicit user consent.
If consent is refused, no cookies or pings are transmitted; if consent is granted, full conversion measurement is then activated (with cookies).

19. Modification of the Terms

The Company reserves the right to modify these Terms at any time.

Any modification shall take effect upon publication and shall be deemed accepted by the User’s continued use of the Website.

20. Governing law and jurisdiction

These Terms are governed by and interpreted in accordance with French law.

Failing an amicable settlement, exclusive jurisdiction is granted to the competent courts within the jurisdiction of the Rouen Court of Appeal.